If you would like to instigate a grievance you must follow these procedures.

If you do not receive satisfaction to your situation, contact the Ryan White Council for the information process. State that you have yourself tried to resolve this problem with the Service Organization, and the results of that attempt. Request a response from the Council stating they have received your complaint letter, and request they investigate and provide a solution within a reasonable amount of time. If you do not receive satisfaction from these actions, you can place all that documentation on these pages.